Certificate Program for Business English Proficiency

Our program aims to improve candidate’s grammar proficiency, expand their vocabulary, and enhance their overall communication abilities, ultimately preparing them to excel in the BPO interviews and secure employment in the industry.

Prof Neeraj Sharma, Co-Founder and Chief Academic Officer, myDiksha

1 Month

• Comprehensive Communication Skills Module – LIQVID
• Understanding Customer Experience - myDiksha

• Class room teaching, Case Studies, Individual/Group Presentations, Group Discussions

Online

Week 1 : Comprehensive Communication Skills Module
Week 2 : Comprehensive Communication Skills Module
Week 3 : Comprehensive Communication Skills Module
Week 4 : Relationship Enhancement Skills Personal Finance

• World Class Learning from LIQVID
• Certificate of Participation from LIQVID
• Transcript from myDiksha
• Improved chances of qualifying in a exam of one of the most reputed BPO
• Life Long learning support from myDiksha

Our program is designed to enhance your English grammar proficiency and prepare you for a successful interview in the BOP industry.

The Program content are as follows:

Elementary English: Improve candidates' understanding and usage of English grammar rules, including sentence structure, tenses, parts of speech, and punctuation. The program will focus on addressing common grammar errors and providing strategies for accurate and effective communication.

Basic Communication Skills: Enhance candidates' overall communication abilities, including speaking, listening, reading, and writing skills. The program will provide ample opportunities for practice and feedback to refine candidates' language proficiency and ensure they can effectively convey their thoughts and ideas in a BPO interview setting.

Interview Preparation Skills: Prepare candidates for BPO industry interviews by providing them with guidance and strategies specific to the interview process. This includes interview techniques, common interview questions, and tips for presenting themselves professionally and confidently.

Teacher-Led Virtual Training: These sessions will focus on reinforcing your learning, addressing any doubts or
queries, and further enhancing your grammar skills in preparation for the interview.